![]() Passenger numbers increased above forecasts which caused overcrowding as trains reached capacity at peak times. The franchise period could be reduced to seven years if the operator did not fulfil bid commitments to replace rolling stock with new trains. ![]() In May 1996, the franchise was awarded to Prism Rail by the Director of Passenger Rail Franchising for 15 years. However, on 1 February 1996 ticketing and settlement irregularities were discovered and the other shortlisted bidders were invited to tender again. In December 1995 the franchise was awarded to a management buyout and handover was due to happen on 4 February 1996. The London, Tilbury and Southend franchise was created as part of the privatisation of British Rail. History First franchise (1996–2014) LTS Rail The service has been run as a rail contract since 19 July 2021. It sold c2c to the Italian operator Trenitalia in February 2017. National Express was awarded a second franchise in 2014. LTS Rail rebranded as c2c in 2000 and Prism Rail was bought by National Express later that year. The company began operating as LTS Rail in May 1996 under the ownership of Prism Rail, which had been awarded the London, Tilbury & Southend railway franchise as part of the privatisation of British Rail. ![]() ![]() At weekends it also operates from London Liverpool Street. c2c provides commuter services from its London Fenchurch Street terminus to parts of East London and south Essex along the London, Tilbury and Southend line. It manages 25 stations and its trains call at 28. C2c (legal name Trenitalia c2c Limited) is a British train operating company owned by Trenitalia that operates the Essex Thameside railway contract.
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